Captains Log, Excursions

29 APRIL 2015 ... R-E-S-P-E-C-T


This is the name of a great song which most times has a crowd up on their feet joining in and singing at the top of their voices. Awesome song. But it is also the name of an attitude which can sometimes be forgotten.

It is something that we ask our visitors to please remember when visiting the snorkel site - please respect the beauty and fragility around you, respect what nature is giving to you in this beautiful island.

It is something that we ask our guests to show the gorgeous stingrays at the sandbar. These stunning creatures will give you an unforgettable experience - show them respect, and they will reward you with theirs.

It is something that we ask our guests to show the crew - we know our job and we know when it is safe for you to do something and when it is not - please respect their knowledge and the fact they try their best to keep you safe whilst you are having fun.

It is something that we ask guests perhaps changing their minds about doing a tour with us - please respect that we are a family concern. Don't just not show up for bookings. By doing this, you have taken away our ability to earn family income - we need it as much as anyone else does.

 Tours to Stingray City Sandbar in Grand Cayman

It is something that we try to show all our guests - respect for the time they have taken to book with us, respect for the trust that they have put in us to give them a great experience, respect that they have worked hard for the money they will be paying us for our service.

So what is the point of this post?

Please, please, please respect the operators on our island. We work hard for our living and we work hard to provide you with the best we can give you in a very competitive market.

Please DO NOT do as one lady has done today. She booked with three different operators, including us. All great operators trying their best for their guests. She caused chaos for all three operators who were trying to locate her while keeping to their schedule. After much frustration and consternation, it was realised that she had booked with all of them. Her reaction? "So come on now, I want to know who gives me the most for the least - who is going to make me the best offer?"

Captain Mario proceeded to recuse himself from further debate with this lady, and respectfully informed her that he was exercising his right to refuse her attendance on our tour. The rest of our tour guests who had been so understanding in Captain Mario delaying their departure to find this missing guest were delighted at his decision.

Needless to say, Captain Mario was given a lecture about needing to learn respect for people.

But with all due respect, and like most things in life,  you need to give a little to get a little back.

We look forward to giving our guests onboard a great day!